Talk to the agent who listens!
All-American Properties is the largest, locally owned company in the Glens Falls region. Our success is based on a simple philosophy of 3 core principles. I “preach” this to our agents, and every day hold myself accountable to these principles:
1. Actively listen to our clients. Ask open ended questions to determine what their goals are. Be very responsive to them.
2. Under commit and over deliver. It is very easy to create an expectation you cannot achieve. There might be short term gain, but in the long term you will lose credibility.
3. Fiduciary. We have a responsibility to hold our client’s interests above all others, including ourselves. Many times this is overlooked in our industry.